Retail & Wholesale

Industry Snapshot

FloristThe Retail industry can be broken into the following 18 specialist sectors:

Community Pharmacy
Department Stores
Discount & Variety
Entertainment, Communication & Technology
Fashion, Clothing & Footwear
Fast Food & Take-away
Fruit & Vegetable
Hardware, Trade & Gardening
Home Living
Jewellery Retailing
Liquor Retailing
Newsagents, Stationery & Bookshops
Specialty Food
Specialty Retailing
Sport, Recreation & Leisure
Wholesale & Logistics

The Retail and Wholesale sector is the largest employing industry in Australia. It is estimated that more than 50% of the adult population is currently working, or has worked at some time in their life, in the Retail industry.

Training Package Coverage

There are two training packages covered by the Retail and Wholesale industry which include:

Floristry Training Package (SFL)
Retail Services Training Package (SIR)

The Retail Services Training Package also includes Community Pharmacy qualifications and a Wholesale qualification called Certifcate III in Business to Business Sales.

Skills IQ is the new Skills Service Organisation (SSO) responsible to ensure the training packages remain industry relevant. Skills Service Organisations (SSOs) support Industry Reference Committees (IRCs) to develop the training packages that industry needs and ensure they meet the needs of employers and stay current.

Please visit the website of Skills IQ for updates on training package activity or email

Our role at Service Skills SA is to work closely with our networks and the relevant Skills Service Organisation (SSO) to ensure that the South Australian Retail and Wholesale industries have an opportunity to contribute and stay informed about crucial activity.

Approved training packages can be viewed at which is the national database on Vocational Education and Training in Australia. Here you will find information on training packages, qualifications, courses, units of competency and registered training organisations (RTOs).

Careers & Training

Need to find out about the amazing careers that exist in the Retail and Wholesale sector? Visit our career section! 


Retail Employment Project SA
Retail and Hospitality Indigenous Program Adelaide
Retail Executive
Tita Yangadlitya Retail for the Future
Retail Experience Program
Supermarket Productivity Places 
Enterpise Based Productivity Places


Retail Executive Website -
DFEEST Workforce Wizard - Create your own South Australian data report


Government, Business & Training Links
Australian Skills Quality Authority (ASQA)

Consumer and Business Service (OCBA)
Department of State Development (DSD)
SafeWork SA
Traineeship and Apprenticeship Services national database of training packages & registered training organisations
Training and Skills Commission
Victorian Purchasing Guides - training package nominal hours

Industry Links
Retail Council 
Australian Retailers Association (ARA)
Master Grocers Australia (MGA)

National Retailers Association (NRA)
Pharmacy Guild of Australia 
Shop, Distributive and Allied (SDA) Employees Association
The Society of Hospital Pharmacists of Australia
South Australian Independent Retailers

Latest News