Service Skills South Australia Skills Bridge for the Services Industries

The collection of personal information

In some circumstances, the Service Skills SA may request personal information from you, like your name, e-mail address, company name, or telephone number. Service Skills SA uses this information to develop research, provide services and validate industry advice. In addition, the Service Skills SA may use this information for other business purposes, such as alerting you to products, forums and information that may assist or be of interest to you. With reference to our website, in general, you can visit our site without divulging any personal information and our site allows you to choose, for example, to receive or stop receiving communications from us or to not provide certain personal information when providing advice or browsing information.

Information collected and how we use it

You always remain in control of the information you provide to the Service Skills SA. We collect, maintain and use personal information you have voluntarily submitted to contact you, including via e-mail, to respond to your comments or requests for information, or to contact you if needed in the course of providing advice.

Collecting domain information

We make a record of your visit and logs the following information for statistical purposes - the users server address, the user's top level domain(eg. '.com', '.gov', '.au', '.uk' etc.), the date and time of the visit, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service providers' logs.

This information is also logged by our spot poll this information is used purely to limit multiple voting

Disclosure to third parties

The Service Skills SA will not trade, sell or share your personal information for use by any business without your consent, unless required by law or as disclosed to you when the information is collected.

Online survey information

At times our online surveys may ask you for contact information (like your e-mail address) and demographic information (like your occupation). We may use data from our surveys to contact you if you agree.

Security

We take steps to make all information received from you as secure as possible against unauthorised access and use.

Access to your information and complaints

We attempt to keep your information complete, up-to-date, and accurate. You are welcome to access your personal information and to notify us about errors. We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes about privacy.