donbrice 8035 portraitSector Overview

Although emotionally challenging at times the the funeral industry can be one of the most fulfilling and rewarding of the service careers.

The sensitive nature of the industry requires workers to have a genuine caring nature and a mature and responsible attitude. Clients are emotionally vulnerable, so staff need excellent communication skills and an understanding of how people deal with grief. 

Funeral homes are generally either family businesses or larger organisations with a number of branches. For those who are employed by a small businesses you will often be required to perform a variety of tasks.

Work will take place at irregular hours including evenings and weekends as staff need to be available to assist their clients as they need them. 

 For more information on occupations, related job tasks and work environment characteristics visit the sites below: 

Australian Funerals Director Careers Guides


Job Roles

  • Crematoria Operator
  • Embalmer
  • Funeral Director
  • Funeral Director’s Assistant
  • Gravedigger
  • Mortuary Assistant


  • Certificate I in Funeral Operations
  • Certificate II in Funeral Operations
  • Certificate III in Cemetery and Crematorium Operations
  • Certificate III in Gravedigging, Grounds and Maintenance
  • Certificate III in Funeral Operations
  • Certificate IV in Funeral Services
  • Certificate IV in Embalming
  • Diploma of Funeral Services Management

Training Options

It is not essential to have formal qualifications in order to work within the funeral industry, but formal training can help build your skills and your career options. There are a number of nationally recognised qualifications available within the industry.

There are no traineeships in funeral services on offer in South Australia.

To see a list of SA Registered Training Organisations (RTOs) who are approved to deliver funeral qualifications click HERE. Currently there are no RTOs is South Australia who deliver these qualifications.


Personal Characteristics & Skills 

  • Enjoy helping people
  • Well groomed
  • Tactful and sympathetic
  • Good communication skills
  • Able to cope with the physical demands of the job
  • Good driving record
  • Good organisational skills.


Entry into the Industry 

The highly sensitive and personal nature of this industry does make it difficult to obtain work experience. The best plan of attack is to produce a comprehensive resume and submit it to funeral homes in your preferred area. 



Australian Funerals Director Careers Guides
The Job I Love - Careers Guide



General Career Links
SA Traineeship and Apprenticeship Services

Industry Links
Australian Funeral Directors Association
Adelaide Cemeteries Authority

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