Personal Services

Industry Snapshot

dry cleaning The ABS defines the Personal Services to include the following sectors

Funeral Directors, Crematoria and Cemeteries    
Gardening Services    
Hairdressing and Beauty Salons
Laundries and Dry-Cleaners    
Personal and Household Goods Hiring  
Personal Services - not elsewhere classified
Photographic Film Processing    
Photographic Studios 
Video Hire Outlets

At Service Skills SA we specialise in two sectors:

Hair and Beauty
Massage PalourIn 2011 this vibrant industry was made up of 1458 businesses which provide hairdressing, nail, beauty and makeup services. Currently there are 8,500 people in this predominantly female workforce. Aside from technical skills this workforce needs to have numeracy and literacy skills and be able to relate to clients from different age groups.

Funeral Services
Coffin flowers handIn South Australia the Funeral Services industry is made up of 80 businesses which provide funeral directing, cemetery and crematoria operations, coffin and casket manufacture and monumental stone-masonry services. This industry is quite stable but there is a growing trend of people seeking more affordable funerals. Most business are family owned and operated and last year in South Australia they employed 400 people.

Training Package Coverage

HairdresserThere are two training packages SSSA covers for this industry which include:

Funeral Services Training Package (SIF)
Hairdressing and Beauty Services Training Package (SHB)

* NOTE: The Beauty Training Package (SIB10) and Hairdressing Training Package (SIH11) are being transistioned to the SHB hairdressing and Beauty Services Training Package.

Skills IQ is the new Skills Service Organisation (SSO) responsible to ensure the training packages remain industry relevant.

Skills Service Organisations (SSOs) support Industry Reference Committees (IRCs) to develop the training packages that industry needs and ensure they meet the needs of employers and stay current.

Please visit the website of Skills IQ for updates on training package activity or email

Our role at Service Skills SA is to work closely with our networks and the relevant Skills Service Organisation (SSO) to ensure that the South Australian Funeral Services and Hair & Beauty industries have an opportunity to contribute and stay informed about crucial activity.

Approved training packages can be viewed at which is the national database on Vocational Education and Training in Australia. Here you will find information on training packages, qualifications, courses, units of competency and registered training organisations (RTOs).

Careers & Training

Need to find out the about the amazing careers that exist the Retail and Wholesale sector then visit our career section!



SA Hair and Beauty Work Health and Saftey Guide
Innovative Training Package Implementation - Beauty SIS10

SA Hairdressing Productivity Places Project
SA Hair and Beauty Workforce Development Project


SA Hair and Beauty Work Health and Saftey Guide pdf
pdf Get staffed! (524 KB) pdf  
Health and Safety Guide for the Hairdressing, Nails and Beauty Industry

DFEEST Workforce Wizard 
- Create your own South Australian data report


Government, Business & Training
Australian Skills Quality Authority (ASQA)
Consumer and Business Service (OCBA)
Department of State Development (DSD)
SafeWork SA
Skills IQ
Traineeship and Apprenticeship Services national database of training packages & registered training organisations
Training and Skills Commission
Victorian Purchasing Guides - training package nominal hours

Industry Associations & Organisations
Hair and Beauty SA
The Hairdressing and Beauty Industry Association (HBIA)
Australian Funeral Directors Association 
Adelaide Cemeteries Authority 


Latest News